<< Chapter < Page Chapter >> Page >
In this module, we introduce the concepts and terminology that form an underlying basis to understanding the role and scope of software maintenance and activities required to provide cost-effective support to software. Activities are performed during the pre-delivery stage, as well as during the post-delivery stage.

Introduction

In software engineering, software maintenance is the process of enhancing and optimizing deployed software (software release), as well as remedying defects. Software maintenance is one of the phases in the software development process, and follows deployment of the software into the field. The software maintenance phase involves changes to the software in order to correct defects and deficiencies found during field usage as well as the addition of new functionality to improve the software's usability and applicability.

Software maintenance involves a number of specific techniques. One technique is static slicing, which is used to identify all the program code that can modify some variable. It is generally useful in refactoring program code and was specifically useful in assuring Y2K compliance.

The software maintenance phase is an explicit part of the waterfall model of the software development process which was developed during the structured programming movement of computer programming. The other major model, the spiral model developed during the object oriented movement of software engineering makes no explicit mention of a maintenance phase. Nevertheless, this activity is notable, considering the fact that two-thirds of a software system's lifetime cost involves maintenance.

In a formal software development environment, the developing organization or team will have some mechanisms to document and track defects and deficiencies. Software just like most other products, is typically released with a known set of defects and deficiencies. The software is released with the issues because the development organization decides the utility and value of the software at a particular level of quality outweighs the impact of the known defects and deficiencies.

The known issues are normally documented in a letter of operational considerations or release notes so that the users of the software will be able to work around the known issues and will know when the use of the software would be inappropriate for particular tasks.

With the release of the software, other, undocumented defects and deficiencies will be discovered by the users of the software. As these issues are reported into the development organization, they will be entered into the defect tracking system.

The people involved in the software maintenance phase are expected to work on these known issues, address them, and prepare for a new release of the software, known as a maintenance release, which will address the documented issues.

Software maintenance fundamentals

This section introduces the concepts and terminology that form an underlying basis to understanding the role and scope of software maintenance. The topics provide definitions and emphasize why there is a need for maintenance. Categories of software maintenance are critical to understanding its underlying meaning.

Questions & Answers

Define and show all Dipthongs and vowels used in english phonetics
Okendro Reply
what is the software engineering
Axmed Reply
Please how can I create an application?
Eric Reply
please how can I create an application
Nchor
How do we create a software
Florence Reply
give a more direct question
Louis Reply
what is semantics?
amjad
what r the computer codes
Kawuba Reply
what is software
Manobendra Reply
how can I create a software
Mary Reply
how to trubulshoot is configuration ?
priya Reply
hello
Julius
hello
abeer
hello
Sahil
hello
Natnael
Hello
Eric
Guy's put your answer only
Natnael
click start then click run then type msconfig then ok
Natnael
explain coco model
dawood Reply
What is a client engineer
buthayna Reply
A Customer Engineer (CE) is a worker whose primary job scope is to provide a service to customers who have signed a contract with the company.
Fokuo
Thank you
buthayna
Hi
ahly
hello,how are you doing?
Fokuo
nothing
Hemant
it's a pleasure meeting you.
Fokuo
tq
Hemant
Nice to meet you too
Hemant
good night
Hemant
hi in here
Asongafac
hello
Eric
please I want to more about this group
Asongafac
pravinkumar
pravin
hello
pravin
I want to create software
Michael
name suraj kumae
Suraj
how can i ave install usb drive but get it not connecting phone
Micheal Reply
hmm
abang
may be it has a problem
abang
maybe u should change usb drive
gabriel
yes
Ali
what is 404 error
Hemant Reply
tell me answers
Hemant
different cmmi level
Sahil Reply
Please I need a teacher
shittu
wht teacher u need?
HANAN
hi
RITESH
is software
RITESH
hello
sarbajeet
good morning all
Hemant
heyy
Ultimate
hi hi
HANAN
hehahahahahha
amjad
what is cmmi
Mulukutla Reply
what are the benefits of been a software engineer
Amissah
hi
Sunday
gud morning oo
Sunday
kk
Sunday
the benefits are life changing
Louis
can have your own ai
Louis
an ai system
Louis
is studying software engineer needs to be math expertise?
Carmela
depends on what your doing
Louis
grasp the whole field by being a problem solver
Louis
mathematics is the language of computing
Louis
but also its the language of the universe
Louis
before you start typing code please plan on pen and paper first with a goal in mind.
Louis
Thank you !!
Carmela
Are you a software engineer already?
Carmela
mathematics is not compulsory for coding
Nadday
just needed basic Nexus calculations
Nadday
what programming language ?
Louis
@Carnela Villegas : Your welcome
Louis
engineering in process student of software engineering
Nadday
@Naddy Naddy: What programming language are you using if i may ask ?
Louis
couple of languages are there not bounded specifically to single one
Nadday
python, Java, Java script, php, swift, go, c# and many more are trending in
Nadday
Java is now superseding his popularity but still the one of the most used coding language
Nadday
I want to be a software engineer too ...
Carmela
best of luck
Nadday
python is now
Louis
python is used by nasa and for data science aswell for live coding and hacking
Louis
it is the fastest growing language to date
Louis
but being efficient at math is a general stand point if your not language specific
Louis
but c++ can't be beat
Louis
especially with the new c++20 coming
Louis
swift for apple
Louis
swift is made by c code
Louis
c++ is > c
Louis
yes pathon is invented in 1991 by guido van rusom it's popular now a days but it's literally used now as much a Java and Java script php but still most popular python
Nadday
c made java
Louis
java is still convenient though
Louis
c made by bell laboratories one of the basic coding languages
Nadday
windows also used it
Nadday
it just depends on what goal you have in mind to you have in mind to use programming language as a conversion
Louis
mathematics > any programming language
Louis
😊
Louis
sorry I've accidentally placed a question mark lol
Louis
😂
Louis
sorry I couldn't get your point
Nadday
no i was saying my device placed 2 question marks accidentally
Louis
but your very intelligent aswell my friend where do you stay if i may ask @Naddy Naddy ?
Louis
I am from Pakistan
Nadday
awesome im from united states my friend nice to meet you lol
Louis
thank you same here
Nadday
😇
Louis
I am doing coding for the elimination of the cyber crimes and strengthen the cyber security
Nadday
Thats awesome im a defcon spy
Louis
white hat
Louis
im a good guy 😊
Louis
nice to hear
Nadday
coding phenomena practice practice and practice
Nadday
yeah same
Louis
thanks. good to know - ' practice practice and practice!'
oh yeah guys alien being exist other than us
Louis
👽
Louis
I like to be software engineer
Toheeb
what is the leading programming language in the world?
HANAN
I have mentioned the names above
Nadday
@HANAN
Louis
ahh ok i will check @Nadday Nadday
HANAN
java ri8 🤞 @Nadday Nadday
HANAN
yes Java is also but not we could limitize the premises
Nadday
there are many others also
Nadday
i mean i ask the best top 1 ..which language is that @Nadday Nadday
HANAN
@HANAN THE PROGRAMMER IS THE LEADING PROGRAMMING LANGUAGE OF THE WORLD IG YOU KNOW WHAT I MEAN
Louis
@HANAN whatever language your most comfortable with
Louis
ohhh thank u @Louis johnson
HANAN
i love to be a software engineer but i dont know how to learn😔
HANAN
go for formal education
Nadday
now i m doing Advance level + HND in Computing and System Develipment... this time i have to finish my assignment but still i didn't finish ... i like to be a software engineer ....but i don't know how to
HANAN
your previous education level @hanan?
Nadday
@HANAN as an advanced human just build your own learning strategy in which is the best way anyway through trial and error or books self learn teach output to others who are willing to learn from ground up from the organization you've built and spread
Louis
@louis johnson ok i will try😊👍...anyway thank u soo much guys @Nadday and @louis
HANAN
@HANAN any errors that need to be fixed just fix along the way in future from your atomic learning process
Louis
learn the difference in micro and macro put it to use as a handle in real reality objective analysis
Louis
thank u soo much bro @louis ...are u a software engineer?
HANAN
your major sujects in hnd
Nadday
I'm a Human lol
Louis
make your basic concepts through c and C ++
Nadday
but yes im a core engineer
Louis
you can say Engineering scientist
Louis
it is the sole centre and Nexus of coding
Nadday
hi
Md
heyy
Ultimate
hi guys
mubarek
hi
Louis

Get the best Software engineering course in your pocket!





Source:  OpenStax, Software engineering. OpenStax CNX. Jul 29, 2009 Download for free at http://cnx.org/content/col10790/1.1
Google Play and the Google Play logo are trademarks of Google Inc.

Notification Switch

Would you like to follow the 'Software engineering' conversation and receive update notifications?

Ask