Question 5 / 9:  Why is eye contact an important factor in communication?
A  Eye contact creates an individual connection.
B  Eye contact confirms to the speaker that you are actively listening.
C  Eye contact keeps you focused on the topic.
D  All of the above
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Professional Etiquette MCQ

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Attribution:  Prof. Abby Sharp. Professional Etiquette. The Saylor Academy 2014, http://www.saylor.org/courses/prdv104/
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