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In his discussion of what characteristics a mature person would have, he mentions that intimacy would be important, and again puts emphasis on anxiety, that they would be sensitive to the anxiety of the other person as well as limits, possibilities and interests. It makes sense that a more developed person would be more intimate because they are more developed and capable of greater intimacy, also, to be intimate you would need to be mature. He keeps bringing up the importance of anxiety - it is important for social development and it would be an important thing to be sensitive about as well.

Types of communicators

Some people are more competent at communication than others, however, it is hard to assess this trait. It could be argued that some people are more competent because they are assertive, Machiavellian, rhetorically sensitive, versatile, empathic, or androgynous. Maybe some people have more knowledge, have better performance, or are more effective than others. There are some communication behaviors that are more competent or appropriate than others for a given situation, or the communicator may be more competent. A person who has trait-like communication competence is generally competent in communication across different contexts, receivers and time. A person who is context-based communication competence, however, is a person only competence within a given context (competent under some circumstances but not others) but (in that context) across receivers and time. A person who has situational communication competence is competent in a given context, with a given receiver or group of receivers, at a specific time. The individual may or may not be communicatively competent in any other context, with any other receiver or receivers, at any other time. So someone with context-based communication competence may be competent in clubs, someone who is has situational communication competence may only be competent on his birthday, in a club, with certain people. A person who has trait-like communication competence is generally competent everywhere.

Three personality traits were looked into for qualities of personal effectiveness in communication in a study done by (McCroskey McCroskey, J, Heisel, A, and Richmond, V (2001) Eysenck's BIG THREE and Communication Traits: Three Correlational Studies. Communication Monographs, Vol 68, No. 4, December 2001, pp 360-366 et all) - the traits were if someone was neurotic or non-neurotic, introverted or extroverted, or psychotic or non-psychotic:

  • A consistent pattern emerged across the three studies. Specifically, the results seem to indicate that non-neurotic extroverts are not shy or apprehensive about touch, tend to perceive themselves as more competent, view themselves as assertive and responsive, and express greater degrees of self-acceptance. Neurotic introverts report apprehension about communication, perceive themselves as less immediate, rate themselves as having a lower affect orientation, and somewhat higher levels of verbal aggressiveness. Neurotic participants report less self-acceptance. Neurotic non-psychotics report a greater degree of affect orientation, more apprehension about communication, and lower verbal aggression. Neurotic psychotic extroverts tend to be compulsive communicators and report greater tolerance for disagreement. Psychotics are non-responsive, and tend to report higher levels of verbal aggressiveness, argumentativeness and assertiveness. Finally, psychotic non-neurotics tend to have a greater tolerance for disagreement and are less likely to identify themselves as compulsive communicators.

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Source:  OpenStax, Emotion, cognition, and social interaction - information from psychology and new ideas topics self help. OpenStax CNX. Jul 11, 2016 Download for free at http://legacy.cnx.org/content/col10403/1.71
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