Appliance Service Technician

Job Type

Full-time

Description

*SIGN ON BONUS AVAILABLE: FROM $500 UP TO $5,000 BASED ON EXPERIENCE**1st year potential 50k - 75k based on experience*M - F Work Schedule. no weekends or on call requirementsWHO WE ARE

ABC Home & Commercial is a family owned and operated business, providing a fun, stable, and challenging environment to grow, learn, and serve in our community. We're pleased to have a diverse group of employees and believe strongly in a work/life balance while building long-term, trusting relationships with our customers and employees. At ABC you'll quickly learn what it's like to become part of a team that believes in fulfilling commitments, serving others, supporting families, and building our community.

To learn more about ABC and to view a full list of our services, visit ***

HOW YOU CAN HELP US

As ABC's Appliance Service Technician (for both residential and commercial accounts), you will perform high-quality part repairs and replacements for various appliances with professionalism and excellent customer service.

WHAT YOU'LL DO

Carry out general appliance repair skills such as troubleshooting various appliances- including circuit boards, switches, heating elements, pumps, compressors, motors, etc.
Work with inspectors, suppliers, and co-workers to ensure correct project work while abiding by all codes.
Accurately diagnose the cause of appliance repair issues, recommend options for repair, price repairs under company policy, complete repairs after authorization are received, collect and timely deliver payment from customer to office, complete and submit all required paperwork in a timely and accurate manner.
Communicate effectively with supervisors, dispatchers, CSRs, and customers to ensure complete alignment at all times during the service repair or replacement process.
Work with and train any helpers who may be assigned to work with you.
Attend required department meetings and company or vendor training as required, and maintain necessary licenses or certifications and complete required continuing education.
Exhibit professional conduct at all times, whether at the job site or driving company vehicles.
Be available to serve periodic on-call rotation assignments (per schedule approved by the service manager) necessary to ensure 24/7/365 coverage.

Requirements

WHAT WE LOOK FOR

At least 18 years old
Minimum of 1 - 2 years of experience in the appliance repair field
Must know and understand all applicable federal, state, and local codes and practically apply them to each job.
Ability to drive a vehicle with standard or automatic gear.
Demonstrate the required level of mental aptitude and physical ability to do this job.
Completed specialized courses in residential and commercial appliance practices and having a solid working knowledge of codes and safety measures.
Excellent communication & customer service skills.
High proficiency with emailing, instant messaging, and the use of various electronic devices and applications for effective communication/information sharing.
Ability to prioritize workload, work under pressure and handle irate customers and still maintain good composure.
Dependable and self-motivated with a desire to work year-round.
Must maintain an active Driver's License and be insurable Must hold a valid driver's license with an issue date of at least five years prior to the date of this application.
Ability to work inside and/or outside for long periods of time, sometimes in extreme temperatures

WHAT WE OFFER

Health, Dental, Vision & Life Insurance
401(k) with company matching
Paid vacation and sick leave (PTO)
Profit sharing bonuses
Lead Now Program for all employees to increase earnings and pay
Company clubs & committees, and company outings
Paid trainings and development opportunities
Tuition reimbursement
Educational scholarships for employees and family members
Wellness program, including gym membership
Company vehicle with gas card (for service specialists)

ABC is an Equal Opportunity Employer.

Please note that if an offer is extended that we do conduct the following pre-employment screenings: Drug Screen, Physical & Physical Performance Evaluation (PPE). ABC participates in the E-Verify (I-9) program and conducts a comprehensive criminal background check, along with a 7-year Motor Vehicle Report (MVR) review. Must hold a valid driver's license with an issue date of at least five years prior to the date of this application.

PM21
• INDP1

Read the full job description and apply online on the recuiter's web-site

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