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An emergency room at a particular hospital gets an average of five patients per hour. A doctor wants to know the probability that the ER gets more than five patients per hour. Give the reason why this would be a Poisson distribution.

This problem wants to find the probability of events occurring in a fixed interval of time with a known average rate. The events are independent.

Notation for the poisson: p = poisson probability distribution function

X ~ P ( μ )

Read this as " X is a random variable with a Poisson distribution." The parameter is μ (or λ ); μ (or λ ) = the mean for the interval of interest.

Poisson formula

P ( X = x ) = ( e μ ) μ x x !

Leah's answering machine receives about six telephone calls between 8 a.m. and 10 a.m. What is the probability that

  1. Leah receives one call in the next 15 minutes?
  2. Leah receives more than one call in the next 15 minutes?

Let X = the number of calls Leah receives in 15 minutes. (The interval of interest is 15 minutes or 1 4 hour.)

x = 0, 1, 2, 3, ...

If Leah receives, on the average, six telephone calls in two hours, and there are eight 15 minute intervals in two hours, then Leah receives

( 1 8 ) (6) = 0.75 calls in 15 minutes, on average. So, μ = 0.75 for this problem.

X ~ P (0.75)

  1. P ( X = 1 ) = ( e 0.75 ) 0.75 1 1 ! = 0.3543
  2. P ( X >1) = 1- P ( X ≤ 1) = 1 ( e 0.75 ) 0.75 0 0 ! ( e 0.75 ) 0.75 1 1 ! = 1 - 0.8266 = 0.1734

Using ti-83,83+,84,84+ calculator

  • Press 1 – and then press 2 nd DISTR.
  • Arrow down to poissoncdf. Press ENTER.
  • Enter (.75,1).
  • The result is P ( x ≤ 1) = 0.82664
  • P ( X >1) = 1- P ( X ≤ 1) = 0.1734

Note

The TI calculators use λ (lambda) for the mean.

The probability that Leah receives more than one telephone call in the next 15 minutes is about 0.1734:
P ( x >1) = 1 − poissoncdf(0.75, 1).

The graph of X ~ P (0.75) is:

This graphs shows a poisson probability distribution. It has 5 bars that decrease in height from left to right. The x-axis shows values in increments of 1 starting with 0, representing the number of calls Leah receives within 15 minutes. The y-axis ranges from 0 to 0.5 in increments of 0.1.

The y -axis contains the probability of x where X = the number of calls in 15 minutes.

Try it

A customer service center receives about ten emails every half-hour. What is the probability that the customer service center receives

  1. four emails in the next six minutes?
  2. more than four emails in the next six minutes? Use the TI-83+ or TI-84 calculator to find the answer.

For this problem we want the average per 6 minutes. If the average is ten per 30 minutes, then in 6 minutes we would expect two emails. μ = 2 per 6 minutes.

  1. P ( X = 4 )= ( e 2 ) 2 4 4 ! = 0.0902
  2. P ( X >4) = 1- P ( X ≤ 3) = 0.1429

According to Baydin, an email management company, an email user gets, on average, 147 emails per day. Let X = the number of emails an email user receives per day. The discrete random variable X takes on the values x = 0, 1, 2 …. The random variable X has a Poisson distribution: X ~ P (147). The mean is 147 emails.

  1. What is the probability that an email user receives exactly 160 emails per day?
  2. What is the probability that an email user receives at most 160 emails per day?
  3. What is the standard deviation?
  1. P ( X = 160) = poissonpdf(147, 160) ≈ 0.0180
  2. P ( X ≤ 160) = poissoncdf(147, 160) ≈ 0.8666
  3. Standard Deviation = σ = μ = 147 12.1244

Try it

According to a recent poll by the Pew Internet Project, girls between the ages of 14 and 17 send an average of 187 text messages each day. Let X = the number of texts that a girl aged 14 to 17 sends per day. The discrete random variable X takes on the values X = 0, 1, 2 …. The random variable X has a Poisson distribution: X ~ P (187). The mean is 187 text messages.

  1. What is the probability that a teen girl sends exactly 175 texts per day?
  2. What is the probability that a teen girl sends at most 150 texts per day?
  3. What is the standard deviation?
  1. P ( X = 175) = poissonpdf(187, 175) ≈ 0.0203
  2. P ( X ≤ 150) = poissoncdf(187, 150) ≈ 0.0030
  3. Standard Deviation = σ = μ  =  187 13.6748

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Source:  OpenStax, Introduction to statistics i - stat 213 - university of calgary - ver2015revb. OpenStax CNX. Oct 21, 2015 Download for free at http://legacy.cnx.org/content/col11874/1.3
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