<< Chapter < Page Chapter >> Page >

This may be controversial, but I don’t think the right way to approach this is through the traditional faculty committee advisory group. This can get us trapped in serving individual wish lists. I think we can learn a lot from the needs assessment and field work from the User Experience field and find a way to apply that both at a project level and a slightly higher level.

One of our challenges at a large university is visibility. We are often addressing the majority need and hear from the minority. I know there is a way to engage faculty in the community source process that may also help them move beyond their silo. I truly believe it matches the values of higher education, and we staff need to find ways of communicating that better. The recent SakaiCal symposium that was hosted down at Claremont McKenna College had a very nice mix of faculty, librarians, technologists. It was well balanced. That gave me hope, but it still tended to slip into a “what are you going to do for me” tone. I think UX folks can become the translators and bridge that gap. The problem is that we don’t have enough of them. We haven’t yet created the balanced ecosystem.

So as usual, change starts at home.

3. ken udas - july 14th, 2007 at 3:13 pm

Mara&Michael, First, great post and comments. While reading through this post what struck me was the fact that at many universities (I am using Penn State World Campus as a reference, but I do not think that we are unique) there is an opportunity for:

  • a learning designer, educational technologist, and faculty member to work together and provide insights into the user experience with the learning management and course authoring environment every time a course is developed and refined,
  • a student, faculty member, and learning designer to get input on the user experience when a course is taken, and
  • general information to be collected continuously on user experience by user support, customer services, and other points of learner and faculty contact.

Much of the work that we do around learning design, development, and “delivery” has a relatively predictable and reliable workflow. How might an OSS project take advantage of all this user contact and predictable workflow to learn about and improve user experience? Note that software designers and developers are not included in our regular work processes. In your opinion, do you believe that there are certain qualities that an OSS project/community will process that will make it better at improving user experience? If so, what do you think some of those qualities might be?


4. mara hancock- july 15th, 2007 at 7:20 pm

Ken, I am not totally clear on your question, but I think you are saying that my assumption about having software designers and developers embedded is not a given and asking whether there is something inherent in OSS itself that will make improving user experience more likely.

One way I think a team that lacks software development and design resource but is rich in learning design can make a difference is to partner with OSS teams working with learning design or LMS tools. UX designers and developers alike need to talk to and observe people who are engaged in these activities to make sure these are expressed adequately prior to any software being developed and that the designers truly understand the users and their end-goals. However, this means managers need to be willing to make time for this to happen, and that means having the ability to express a return on investment. Some institutions and managers seem “get this” in a way that seems like it is in their genes! Others can’t see the benefit. Those of us engaged in OSS — especially community source — have to get better at making that case.

Questions & Answers

what does nano mean?
Anassong Reply
nano basically means 10^(-9). nanometer is a unit to measure length.
do you think it's worthwhile in the long term to study the effects and possibilities of nanotechnology on viral treatment?
Damian Reply
absolutely yes
how to know photocatalytic properties of tio2 nanoparticles...what to do now
Akash Reply
it is a goid question and i want to know the answer as well
characteristics of micro business
for teaching engĺish at school how nano technology help us
Do somebody tell me a best nano engineering book for beginners?
s. Reply
what is fullerene does it is used to make bukky balls
Devang Reply
are you nano engineer ?
fullerene is a bucky ball aka Carbon 60 molecule. It was name by the architect Fuller. He design the geodesic dome. it resembles a soccer ball.
what is the actual application of fullerenes nowadays?
That is a great question Damian. best way to answer that question is to Google it. there are hundreds of applications for buck minister fullerenes, from medical to aerospace. you can also find plenty of research papers that will give you great detail on the potential applications of fullerenes.
what is the Synthesis, properties,and applications of carbon nano chemistry
Abhijith Reply
Mostly, they use nano carbon for electronics and for materials to be strengthened.
is Bucky paper clear?
so some one know about replacing silicon atom with phosphorous in semiconductors device?
s. Reply
Yeah, it is a pain to say the least. You basically have to heat the substarte up to around 1000 degrees celcius then pass phosphene gas over top of it, which is explosive and toxic by the way, under very low pressure.
Do you know which machine is used to that process?
how to fabricate graphene ink ?
for screen printed electrodes ?
What is lattice structure?
s. Reply
of graphene you mean?
or in general
in general
Graphene has a hexagonal structure
On having this app for quite a bit time, Haven't realised there's a chat room in it.
what is biological synthesis of nanoparticles
Sanket Reply
what's the easiest and fastest way to the synthesize AgNP?
Damian Reply
types of nano material
abeetha Reply
I start with an easy one. carbon nanotubes woven into a long filament like a string
many many of nanotubes
what is the k.e before it land
what is the function of carbon nanotubes?
I'm interested in nanotube
what is nanomaterials​ and their applications of sensors.
Ramkumar Reply
what is nano technology
Sravani Reply
what is system testing?
preparation of nanomaterial
Victor Reply
how to synthesize TiO2 nanoparticles by chemical methods
how did you get the value of 2000N.What calculations are needed to arrive at it
Smarajit Reply
Privacy Information Security Software Version 1.1a
Berger describes sociologists as concerned with
Mueller Reply
Got questions? Join the online conversation and get instant answers!
QuizOver.com Reply

Get the best Algebra and trigonometry course in your pocket!

Source:  OpenStax, The impact of open source software on education. OpenStax CNX. Mar 30, 2009 Download for free at http://cnx.org/content/col10431/1.7
Google Play and the Google Play logo are trademarks of Google Inc.

Notification Switch

Would you like to follow the 'The impact of open source software on education' conversation and receive update notifications?