• Card 190 / 204: Rogers emphasized congruence in the counselor. Congruence occurs when
    A) external behavior matches an internal response or state
    B) the counselor uses silence
    C) the counselor reflects emotion
    D) the counselor summarizes at the end of the session

    Answer:
    A) external behavior matches an internal response or state

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NCE- Theories in Counseling & Helping Relationship

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